Frequently Asked Questions

GolfClubsNow is a peer-to-peer marketplace where local golf club owners — we call them Caddies — list their equipment for rent. You browse available clubs, choose your rental dates, and pay securely through the platform. The Caddie arranges pickup, delivery, or meet-up based on their listing options.

Yes. Every confirmed booking automatically includes the GolfClubsNow Insurance Program. An Insurance Fee is included in your total at checkout — covering accidental damage, third-party theft, and damage during approved transit, subject to the terms in our Insurance Policy.

We accept all major credit and debit cards through Stripe. Your card is authorised at booking, but only charged when the Caddie confirms your request.

Cancellations follow the policy set by the Caddie for that listing — Flexible, Moderate, or Strict. You can see it on each listing before you book. Refunds are processed through the platform.

Inspect the equipment at handoff. If something's wrong, contact the Caddie and notify our support team immediately — before using the equipment. We take listing accuracy seriously and review every discrepancy.

Each listing specifies handoff options: Caddie meets Player, Player picks up at Caddie's location, Caddie delivery, or a designated drop-off zone. You confirm your preference when booking.

Yes — multi-day rentals are fully supported. The daily rate is set by the Caddie. Some Caddies offer discounted weekly rates. Just select your start and end dates when booking.

That's exactly what GolfClubsNow is built for. Before you drop $1,500 on Titleist irons — play a round with them first. Every brand you can think of, at your fingertips.

Create an account, go to "List Your Clubs," and fill in your equipment details: brand, model, shaft, condition, photos, availability, pricing, and preferred handoff methods. Your listing goes live after submission — your first one takes less than 10 minutes.

Payouts are processed through Stripe Connect. After your banking information is set up, you receive your earnings — the rental rate minus platform service fees and insurance allocations — typically 24–48 hours after the rental period ends.

GolfClubsNow charges a service fee on each completed booking. The exact breakdown is visible when you set your pricing. There are no listing fees — you only pay when you earn.

Report any damage through the platform within 48 hours of equipment return, with photos and a description. Our team reviews the claim and determines coverage under the GolfClubsNow Insurance Program. See our Insurance Policy for full details.

You set your own policy per listing: Flexible (cancel up to 48 hours before for full refund), Moderate (cancel up to 24 hours before), or Strict (partial or no refund for late cancellations).

Account verification is required, including identity confirmation and Stripe Connect setup for payouts. GolfClubsNow may run additional checks at its discretion to maintain marketplace trust.

It's the same model, applied to golf clubs. You already own the clubs. They're sitting in your garage right now. That's an underutilized asset. GolfClubsNow gives it an income stream — at a much lower barrier of entry than real estate or vehicles.

The program covers accidental damage (e.g., broken shaft or club head), third-party theft if reasonable precautions were taken, and damage during platform-approved transit. It does not cover intentional damage, cosmetic wear, non-return, or incidents outside the booking period.

No. Insurance coverage is mandatory on every booking. The Insurance Fee is collected automatically as part of your total — it protects everyone on both sides of every rental.

Caddies must submit claims within 48 hours of equipment return via the platform — include timestamped photos, a written description, and the booking ID. GolfClubsNow reviews the claim and determines coverage at its sole discretion.

Your safety comes first. Leave the situation, contact local emergency services if needed, then report the incident to our Safety team at safety@golfclubsnow.com.