Privacy Policy

1. Information We Collect

We collect several types of information in connection with the Services.

A. Information You Provide to Us

When you create an account, list equipment, or complete a booking, we may collect:

• Identity Information: Full name, Email address, Phone number, Account login credentials
• Profile Information: Profile photo, Location, Equipment listings, Reviews and ratings
• Transaction Information: Booking history, Payment details, Rental agreements, Communication between Players and Caddies
• Verification Information: To maintain trust and safety we may collect: Government ID, Date of birth, Identity verification data, Fraud prevention data

B. Payment Information

Payments are processed through third-party providers such as Stripe. We do not store full credit card numbers. Payment providers may collect:

• Credit card details
• Billing address
• Payment verification information

C. Automatically Collected Information

When you use the Services, we automatically collect certain data including:

• IP address
• Device information
• Browser type
• Location data
• Usage analytics
• Session activity

This data helps us improve functionality and prevent fraud.

D. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Personalize user experience
• Track platform performance
• Measure marketing effectiveness

Users can control cookies through browser settings.

2. How We Use Your Information

We use collected information to:

Provide the Platform

• Create and manage user accounts
• Enable rental listings and bookings
• Process payments and payouts
• Facilitate communication between Players and Caddies

Maintain Trust and Safety

• Verify identities
• Prevent fraud and abuse
• Enforce terms and policies

Improve Services

• Analyze platform usage
• Develop new features
• Optimize performance

Communications

• Customer support
• Transaction notifications
• Policy updates
• Marketing communications (with opt-out options)

3. How We Share Information

We may share information in the following circumstances.

With Other Users

When a booking occurs, certain information is shared between Players and Caddies, including:

• First name
• Profile photo
• Ratings and reviews
• Equipment details
• Communication necessary to complete the rental

With Service Providers

We share data with vendors who support our operations including:

• Payment processing providers (e.g., Stripe)
• Cloud hosting providers
• Fraud detection vendors
• Customer support tools
• Analytics services

For Legal Compliance

We may disclose information when required to:

• Comply with legal obligations
• Respond to lawful requests from government authorities
• Enforce our Terms of Service
• Protect rights, safety, and property

Business Transfers

If GolfClubsNow is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

4. User Profiles and Reviews

Player and Caddie profiles may contain public information including:

• First name
• Profile photo
• Reviews and ratings
• Listing descriptions

This information may be visible to other users of the Services.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, we delete or anonymize it.

6. Security

We implement industry-standard safeguards including:

• Encryption
• Secure payment processing
• Access controls
• Fraud detection systems

However, no internet system can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of personal data
• Object to certain processing
• Receive a copy of your data

Requests can be submitted at: privacy@golfclubsnow.com

8. California Privacy Rights

Residents of the state of California may have additional rights under the California Consumer Privacy Act including:

• Right to know what data is collected
• Right to request deletion
• Right to opt out of certain data sharing

9. Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. If material changes occur, we will notify users via email or platform notice.

12. Contact Information

If you have questions about this Privacy Policy, contact: